Fuel Legacy International
STATEMENT OF POLICIES
and
PROCEDURES
SECTION 1 - INTRODUCTION
1.1 - Policies and Compensation Plan
Incorporated into Distributor Agreement
These Policies
and Procedures, in their present form and as amended at the sole discretion of
Fuel Legacy International, Inc. (hereafter “Fuel Legacy International” or the “Company”),
are incorporated into, and form an integral part of, the Fuel Legacy
International
Distributor Agreement. Throughout these Policies, when the term
“Agreement” is used, it collectively refers to the Fuel Legacy International
Distributor Application and Agreement, these Policies and Procedures, the
Fuel Legacy International Marketing and Compensation Plan, and the Fuel Legacy
International Business Entity Application (if applicable). These documents are
incorporated by reference into the Fuel Legacy International Distributor Agreement
(all in their current form and as amended by Fuel Legacy International). It is
the responsibility of each Distributor to read, understand, adhere to, and
ensure that he or she is aware of and operating under the most current version
of these Policies and Procedures. When sponsoring or enrolling a new
Distributor, it is the responsibility of the sponsoring Distributor to ensure
that the applicant is provided with, or has online access to, the most current
version of these Policies and Procedures and the Fuel Legacy International Marketing
and Compensation Plan prior to his or her execution of the Distributor
Agreement.
1.2 - Purpose of Policies
Fuel Legacy International is a direct sales company that markets its products through Independent
Distributors. It is important to understand that your success and the
success of your fellow distributors depends the integrity of the men and women
who market our products and services. To clearly define the relationship
that exists between Distributors and Fuel Legacy International, and to explicitly set
a standard for acceptable business conduct, Fuel Legacy International has established
the Agreement.
Fuel Legacy International Distributors are required to comply with all of the Terms and Conditions
set forth in the Agreement which Fuel Legacy International may amend at its sole
discretion from time to time, as well as all federal, state, and local laws
governing their Fuel Legacy International business and their conduct.
Because you may be unfamiliar with many of these standards of practice, it is
very important that you read and abide by the Agreement. Please review the
information in this manual carefully. It explains and governs the
relationship between you, as an independent contractor and the Company. If
you have any questions regarding any policy or rule, do not hesitate to contact
Fuel Legacy International
1.3 - Changes to the Agreement
Because
federal, state, and local laws, as well as the business environment,
periodically change, Fuel Legacy International reserves the right to amend the
Agreement and its prices in its sole and absolute discretion. By signing
the Distributor Agreement, a Distributor agrees to abide by all amendments or
modifications that Fuel Legacy International elects to make. Amendments shall
be effective upon notice to all distributors that the Agreement has been
modified. Notification of amendments shall be published in official
Fuel Legacy International materials. The Company shall provide or make
available to all distributors a complete copy of the amended provisions by one
or more of the following methods: (1) posting on the Company’s official web
site; (2) electronic mail (e-mail); (3) inclusion in Company periodicals; (4)
inclusion in product orders or bonus checks; or (5) special mailings. The
continuation of a Distributor’s Fuel Legacy International business or a Distributor’s
acceptance of bonuses or commissions constitutes acceptance of any and all
amendments.
1.4 - Delays
Fuel Legacy International shall not be responsible for delays or failures in performance of its
obligations when performance is made commercially impracticable due to
circumstances beyond its reasonable control. This includes, without
limitation, strikes, labor difficulties, riot, war, fire, death, curtailment of
a party’s source of supply, or government decrees or orders.
1.5 - Policies and Provisions Severable
If any
provision of the Agreement, in its current form or as may be amended, is found
to be invalid, or unenforceable for any reason, only the invalid portion(s) of
the provision shall be severed and the remaining terms and provisions shall
remain in full force and effect and shall be construed as if such invalid, or
unenforceable provision never comprised a part of the Agreement.
1.6 - Waiver
The Company
never gives up its right to insist on compliance with the Agreement and with
the applicable laws governing the conduct of a business. No failure of
Fuel Legacy International to exercise any right or power under the Agreement or to
insist upon strict compliance by a Distributor with any obligation or provision
of the Agreement, and no custom or practice of the parties at variance with the
terms of the Agreement, shall constitute a waiver of Fuel Legacy International’s
right to demand exact compliance with the Agreement. Waiver by Fuel Legacy
International can be effectuated only in writing by an authorized officer of the
Company. Fuel Legacy International’s waiver of any particular breach by a
Distributor shall not affect or impair Fuel Legacy International’s rights with respect
to any subsequent breach, nor shall it affect in any way the rights or
obligations of any other Distributor. Nor shall any delay or omission by
Fuel Legacy International to exercise any right arising from a breach affect or
impair Fuel Legacy International’s rights as to that or any subsequent breach.
The existence
of any claim or cause of action of a Distributor against Fuel Legacy
International
shall not constitute a defense to Fuel Legacy International’s enforcement of any term
or provision of the Agreement.
SECTION 2 - BECOMING A DISTRIBUTOR
2.1 - Requirements to Become a Distributor
To become a
Fuel Legacy International Distributor, each applicant must:
-
Be of the age of majority in
his or her state of residence;
-
Reside in the United States or
U.S. Territories or country that Fuel Legacy International has officially
announced is open for business;
-
U.S. residents must have a
valid Social Security or Federal Tax ID number. Other tax
identification numbers may be required for distributors residing in other
countries;
-
Purchase a Fuel
Legacy International
Starter Kit (not applicable in North Dakota);
-
Submit a properly completed
Distributor Application and Agreement to Fuel Legacy International; and
-
U.S. residents must have
internet access and a valid e-mail account.
2.2 - No Product Purchase Required
No person is
required to purchase Fuel Legacy International products, services to become a
Distributor. In order to familiarize new Distributors with Fuel Legacy
International products, services, sales techniques, sales aids, and other matters, the
Company requires that they purchase a Starter Kit (not applicable in North
Dakota). Fuel Legacy International will repurchase resalable kits from any
Distributor who terminates his or her Distributor Agreement pursuant to the
terms of Section 7.3.
2.3 - Distributor Benefits
Once a
Distributor Application and Agreement has been accepted by Fuel Legacy
International,
the benefits of the Marketing and Compensation Plan and the Distributor
Agreement are available to the new Distributor. These benefits include
the right to:
·
Sell Fuel Legacy International products and services;
·
Participate in the Fuel Legacy International Marketing and Compensation Plan
(receive bonuses and commissions, if eligible);
·
Sponsor other individuals as Customers or Distributors into the Fuel Legacy
International business and thereby, build a marketing organization and progress
through the Fuel Legacy International Marketing and Compensation Plan;
·
Receive periodic Fuel Legacy International literature and other Fuel Legacy
International communications;
·
Participate in Fuel Legacy International-sponsored support, service, training,
motivational and recognition functions, upon payment of appropriate charges, if
applicable; and
·
Participate in promotional and incentive contests and programs sponsored
by Fuel Legacy International for its Distributors.
SECTION 3 - OPERATING A
Fuel Legacy International
BUSINESS
3.1 - Adherence to the
Fuel Legacy International
Marketing and Compensation Plan
Distributors
must adhere to the terms of the Fuel Legacy International Marketing and Compensation
Plan as set forth in official Fuel Legacy International literature.
Distributors shall not offer the Fuel Legacy International opportunity through, or in
combination with, any other system, program, or method of marketing other than
that specifically set forth in official Fuel Legacy International literature.
Distributors shall not require or encourage other current or prospective
Customers or Distributors to participate in Fuel Legacy International in any manner
that varies from the program as set forth in official Fuel Legacy International
literature. Distributors shall not require or encourage other current or
prospective Customers or Distributors to execute any agreement or contract
other than official Fuel Legacy International agreements and contracts in order to become
a Fuel Legacy International Distributor. Similarly, Distributors shall not
require or encourage other current or prospective Customers or Distributors to
make any purchase from, or payment to, any individual or other entity to
participate in the Fuel Legacy International Marketing and Compensation Plan other
than those purchases or payments identified as recommended or required in
official Fuel Legacy International literature.
3.2 - Advertising
3.2.1 - General
All
Distributors shall safeguard and promote the good reputation of Fuel Legacy
International and its products. The marketing and promotion of Fuel Legacy
International, the Fuel Legacy International opportunity, the Marketing and Compensation Plan,
and Fuel Legacy International products shall be consistent with the public interest,
and must avoid all discourteous, deceptive, misleading, unethical or immoral
conduct or practices.
To promote both
the products and services, and the tremendous opportunity Fuel Legacy
International
offers, Distributors must use the sales aids and support materials produced by
Fuel Legacy International The rationale behind this requirement is simple.
Fuel Legacy International has carefully designed its products, product labels,
Marketing and Compensation Plan, and promotional materials to ensure that each
aspect of Fuel Legacy International is fair, truthful, substantiated, and complies
with the vast and complex legal requirements of federal and state laws.
If Fuel Legacy International Distributors were allowed to develop their own sales
aids and promotional materials (which includes Internet advertising),
notwithstanding their integrity and good intentions, the likelihood that they
would unintentionally violate any number of statutes or regulations affecting a
Fuel Legacy International business is almost certain. These violations, although
they may be relatively few, would jeopardize the Fuel Legacy International
opportunity for all Distributors.
Accordingly,
Distributors must not produce their own literature, advertisements, sales aids
and promotional materials, or Internet web pages.
3.2.2 - Distributor Web Sites
If
a Distributor desires to utilize an Internet web page to promote his or her
business, he or she may only do so through the Company’s official web site,
using official Fuel Legacy International templates. No distributor produced
websites are permitted.
3.2.3 - Domain Names and Email Addresses
Distributors may not use or attempt to register any
of Fuel Legacy International’s trade names, trademarks, service names, service marks,
product names, the Company’s name, or any derivative thereof, for any Internet
domain name or email address.
3.2.4 - Trademarks and Copyrights
Fuel Legacy International will not allow the use of its
trade names, trademarks, designs, or symbols by any person, including Fuel
Legacy International Distributors, without its prior, written permission.
Distributors may not record Company events, speeches, conference calls,
leadership calls, or any other event or function, whether such event is in
person, on the internet, via telephone, or presented through any other live or recorded
medium.
3.3 - Media and Media Inquiries
Distributors
must not attempt to respond to media inquiries regarding Fuel Legacy
International,
its products or services, or their independent Fuel Legacy International
business. All inquiries by any type of media must be immediately referred
to Fuel Legacy International’s Corporate Communications Department. This policy
is designed to assure that accurate and consistent information is provided to
the public as well as a proper public image.
3.4 - Unsolicited Email
Fuel Legacy International does not permit Distributors to send unsolicited commercial emails
unless such emails strictly comply with applicable laws and regulations
including, without limitation, the federal CAN SPAM Act. Any email sent by a
Distributor that promotes Fuel Legacy International, the Fuel Legacy
International
opportunity, or Fuel Legacy International products and services must comply with the
following:
i.
There must be a functioning return email address to the sender.
ii.
There must be a notice in the email that advises the recipient that he
or she may reply to the email, via the functioning return email address, to
request that future email solicitations or correspondence not be sent to him or
her (a functioning “opt-out” notice).
iii.
The email must include the Distributor’s physical mailing address.
iv.
The email must clearly and conspicuously disclose that the message is an
advertisement or solicitation.
v.
The use of deceptive subject lines and/or false header information is
prohibited.
vi.
All opt-out requests, whether received by email or regular mail, must be
honored. If a Distributor receives an opt-out request from a recipient of an
email, the Distributor must forward the opt-out request to the Company.
Fuel
Legacy International may
periodically send commercial emails on behalf of Distributors. By
entering into the Distributor Agreement, Distributor agrees that the Company
may send such emails and that the Distributor’s physical and email addresses
will be included in such emails as outlined above. Distributors shall
honor opt-out requests generated as a result of such emails sent by the
Company.
3.5 - Unsolicited Faxes
Except as provided in this section, Distributors may not use or transmit
unsolicited faxes or use an automatic telephone dialing system relative to the
operation of their Fuel Legacy International businesses. The term “automatic
telephone dialing system” means equipment which has the capacity to: (a)
store or produce telephone numbers to be called, using a random or sequential
number generator; and (b) to dial such numbers. The terms
"unsolicited faxes" and “unsolicited e-mail” mean the transmission
via telephone facsimile or electronic mail, respectively, of any material or
information advertising or promoting Fuel Legacy International, its products, its
compensation plan or any other aspect of the company which is transmitted to
any person, except that these terms do not include a fax or e-mail: (a) to any
person with that person's prior express invitation or permission; or (b) to any
person with whom the Distributor has an established business or personal
relationship. The term "established business or personal
relationship" means a prior or existing relationship formed by a voluntary
two way communication between a Distributor and a person, on the basis of: (a)
an inquiry, application, purchase or transaction by the person regarding
products offered by such Distributor; or (b) a personal or familial
relationship, which relationship has not been previously terminated by either
party.
3.6 - Bonus Buying Prohibited
Bonus buying is
strictly and absolutely prohibited. “Bonus buying” includes: (a) the enrollment
of individuals or entities without the knowledge of and/or execution of an
Independent Distributor Application and Agreement by such individuals or
entities; (b) the fraudulent enrollment of an individual or entity as a
Distributor or Customer; (c) the enrollment or attempted enrollment of non-existent
individuals or entities as Distributors or Customers (“phantoms”); (d)
Purchasing Fuel Legacy International products or services on behalf of another
Distributor or Customer, or under another Distributor’s or Customer’s I.D.
number, to qualify for commissions or bonuses; or (e) any other method of
directly or indirectly maintaining or increasing a Distributor’s rank, volume,
or commission level by purchasing products for which the Distributor does not
have a bona fide need for personal use or resale within 30 days from the date
of the order.
3.7 - Business Entities
A corporation,
partnership (collectively referred to in this section as a “Business Entity”)
may apply to be a Fuel Legacy International Distributor by submitting its Certificate
of Incorporation, Partnership Agreement or trust documents (these documents are
collectively referred to as the “Entity Documents”) to Fuel Legacy International,
along with a properly completed Business Entity Registration form. A
Fuel Legacy International business may change its status under the same sponsor from
an individual to a partnership, corporation or trust, or from one type of
entity to another. There is a $25.00 fee for each change requested, which
must be included with the written request and the completed Distributor Application
and Agreement.
All corporations owning or operating a Fuel Legacy International business must be
owned and operated by a sole shareholder or by a husband and wife couple, or if
a partnership, by a husband and wife couple only. Business entities that
do not meet these criteria are not eligible to become Fuel Legacy International
Distributors.
3.8 - Changes to a
Fuel Legacy International
Business
3.8.1 - General
Each
Distributor must immediately notify Fuel Legacy International of all changes to the information
contained on his or her Distributor Application and Agreement.
Distributors may modify their existing Distributor Agreement (i.e., change
Social Security number to Federal I.D. number, or change the form of ownership
from an individual proprietorship to a business entity owned by the
Distributor) by submitting a written request, a properly executed Distributor
Application and Agreement, and appropriate supporting documentation.
Fuel Legacy International will only process changes to a Distributor’s business
structure once per year.
3.8.2 - Addition of a Spouse as a
Co-Applicant
When adding a spouse as a co-applicant (including as a partnership or a
business entity) to an existing Fuel Legacy International business, the Company
requires a written request as well as a properly completed Distributor
Application and Agreement containing the applicant and co-applicant’s Social
Security Numbers and signatures. If the original Distributor wants to
terminate his or her relationship with the Company, he or she must transfer or
assign his or her business in accordance with Section 3.28. If this
process is not followed, the business shall be canceled upon the withdrawal of
the original Distributor. All bonus and commission checks will be sent to
the address of record of the original Distributor. Please note that the
modifications permitted within the scope of this paragraph do not
include a change of sponsorship. Changes of sponsorship are addressed in
Section 3.9 and 3.10, below. There is a $25.00 fee for each change
requested, which must be included with the written request and the completed
Distributor Application and Agreement. Fuel Legacy International may, at its
discretion, require notarized documents before implementing any changes to a
Fuel Legacy International business. Please allow thirty (30) days after the
receipt of the request by Fuel Legacy International for processing.
3.9 - Change of Sponsor
To
protect the integrity of all marketing organizations and safeguard the hard
work of all Distributors, Fuel Legacy International strongly discourages changes in
sponsorship. Maintaining the integrity of sponsorship is critical for the
success of every Distributor and marketing organization. Accordingly, the
transfer of a Fuel Legacy International business from one sponsor to another is
rarely permitted.
Requests for change of sponsorship must be submitted in writing to the
Distributor Services Department, and must include the reason for the
transfer. Transfers will only be considered in the following two (2) circumstances:
i.
In cases involving fraudulent or unethical sponsoring, a Distributor may
request that he or she be transferred to another organization. It is
within the Company’s discretion whether the transferring Distributor’s downline
will be transferred with him or her. All requests for transfer alleging
fraudulent enrollment practices and requests for corresponding downline
transfers shall be evaluated on a case by case basis and must be submitted to
the company within 60 days from the date of enrollment.
ii.
The Distributor seeking to transfer submits a properly completed and
fully executed Sponsorship Transfer Form which includes the written approval of
his or her immediate five upline Distributors. Photocopied or facsimile
signatures are not acceptable. All Distributor signatures must be
notarized.
Distributor who requests the transfer must submit a fee of $100.00 for
administrative charges and data processing.
In cases wherein
the appropriate sponsorship change procedures have not been followed, and a
downline organization has been developed in the second business developed by a
Distributor, Fuel Legacy International reserves the sole and exclusive right to
determine the final disposition of the downline organization. Resolving
conflicts over the proper placement of a downline that has developed under an
organization that has improperly switched sponsors is often extremely
difficult. Therefore, DISTRIBUTORS WAIVE ANY AND ALL CLAIMS AGAINST
Fuel Legacy International THAT RELATE TO OR ARISE FROM Fuel Legacy International’s DECISION
REGARDING THE DISPOSITION OF ANY DOWNLINE ORGANIZATION THAT DEVELOPS BELOW AN
ORGANIZATION THAT HAS IMPROPERLY CHANGED LINES OF SPONSORSHIP.
3.10 - Cancellation and Re-application
A Distributor
may legitimately change organizations by voluntarily canceling his or her
Fuel Legacy International business and remaining inactive (i.e., the
Distributor may not directly or indirectly receive any commission from Fuel
Legacy International, may make no purchases of Fuel Legacy International products for resale,
no sales of Fuel Legacy International products, no sponsoring, no attendance at any
Fuel Legacy International functions, participation in any other form of Distributor
activity, or operation of any other Fuel Legacy International business) for six (6)
full calendar months. Following the six month period of inactivity, the
former Distributor may reapply under a new sponsor.
3.11 - Unauthorized Claims and
Actions
3.11.1 - Indemnification
A Distributor
is fully responsible for all of his or her verbal and written statements made
regarding Fuel Legacy International products and the Marketing and Compensation Plan
which are not expressly contained in official Fuel Legacy International
materials. Distributors agree to indemnify Fuel Legacy International and
Fuel Legacy International’s directors, officers, employees, and agents, and hold them
harmless from any and all liability including judgments, civil penalties,
refunds, attorney fees, court costs, or lost business incurred by Fuel Legacy
International as a result of the Distributor’s unauthorized representations or
actions. This provision shall survive the termination of the Distributor
Agreement.
3.11.2 - Product Claims
No claims regarding
Fuel Legacy International’s products or the compensation plan may be made by Distributors
other than those set forth in Fuel Legacy International’s official promotional
literature (including the Fuel Legacy International website).
3.11.3 - Income Claims
In their
enthusiasm to enroll prospective Distributors, some Distributors are occasionally
tempted to make income claims or earnings representations to demonstrate the
inherent power of network marketing. This is counterproductive because
new Distributors may become disappointed very quickly if their results are not
as extensive or as rapid as the results others have achieved. At Fuel
Legacy International, we firmly believe that the Fuel Legacy International income potential is
great enough to be highly attractive, without reporting the earnings of others.
Moreover, the
Federal Trade Commission and several states have laws or regulations that
regulate or even prohibit certain types of income claims and testimonials made
by persons engaged in network marketing. While Distributors may believe
it beneficial to provide copies of checks, or to disclose the earnings of
themselves or others, such approaches have legal consequences that can
negatively impact Fuel Legacy International as well as the Distributor making the
claim unless appropriate disclosures required by law are also made
contemporaneously with the income claim or earnings representation.
Because Fuel Legacy International Distributors do not have the data necessary to
comply with the legal requirements for making income claims, a Distributor,
when presenting or discussing the Fuel Legacy International opportunity or Marketing
and Compensation Plan to a prospective Distributor, may not make income
projections, income claims, or disclose his or her Fuel Legacy International income
(including the showing of checks, copies of checks, bank statements, or tax
records).
3.12 - Commercial Outlets
3.12.1 - Retail Locations
Fuel Legacy International strongly encourages the retailing and selling of products and services
through person to person contact. However, Distributors may display or
sell Fuel Legacy International products or literature in any retail or service
establishment, provided they have full permission from landlord, tenant or
owner.
3.12.2 - Online Auctions and Sales Forums
Fuel Legacy International
products may not be sold via online sales forums or auction sites including but
not limited to eBay. The only online sales facilities that Distributors
may use to sell Fuel Legacy International products are official Fuel Legacy
International
replicated websites.
3.12.3 - Trade Shows, Expositions and Other
Sales Forums
Distributors may display and/or sell Fuel Legacy International products at trade
shows and professional expositions. Before submitting a deposit to the
event promoter, Distributors must contact the Distributor Services department
in writing for conditional approval, as Fuel Legacy International’s policy is to
authorize only one Fuel Legacy International business per event. Final
approval will be granted to the first Distributor who submits an official
advertisement of the event, a copy of the contract signed by both the Distributor
and the event official, and a receipt indicating that a deposit for the booth
has been paid. Approval is given only for the event specified. Any
requests to participate in future events must again be submitted to the
Compliance Department. Fuel Legacy International further reserves the right to
refuse authorization to participate at any function which it does not deem a
suitable forum for the promotion of its products, services, or the Fuel Legacy
International opportunity.
3.13 - Conflicts of Interest
3.13.1 – Non-solicitation
Fuel Legacy International Distributors are free to participate in other multilevel or network
marketing business ventures or marketing opportunities (collectively “network
marketing”). However, during the term of this Agreement, with the
exception of their personally sponsored Distributors, Distributors may not
recruit other Fuel Legacy International Distributors or Customers for any other
network marketing business. Following the cancellation of this Agreement,
and for a period of one year thereafter, with the exception of his or her
personally sponsored downline Distributors, a former Distributor may not
recruit any other Fuel Legacy International Distributor or Customer for another
network marketing business. Because network marketing is conducted via
networks of individuals located throughout the United States and
internationally, and these individuals regularly communicate via the internet
and telephones, placing a geographic limitation on the scope of this
non-solicitation provision would render it wholly ineffective. Therefore,
Distributors agree that this non-solicitation provision shall apply to all
markets in which Fuel Legacy International conducts business. The term
“recruit” means actual or attempted solicitation, enrollment, encouragement, or
effort to influence in any other way, either directly or through a third party,
another Fuel Legacy International Distributor or customer to enroll or participate in
another multilevel marketing, network marketing or direct sales
opportunity. This conduct constitutes recruiting even if the
Distributor’s actions are in response to an inquiry made by another Distributor
or Customer.
Distributors must not sell, or attempt to sell, any competing non-Fuel Legacy
International products to Fuel Legacy International Customers or Distributors. Any
product in the same generic category as Fuel Legacy International products are deemed
to be competing, regardless of differences in cost, quality, ingredient
content, or method of function.
Distributors may not display Fuel Legacy International promotional material with any
other promotional material, products or services in a fashion that might in any
way confuse or mislead a prospective customer or Distributor into believing
there is a relationship between the Fuel Legacy International and non-Fuel
Legacy International products or services. Distributors may not offer the
Fuel Legacy International opportunity, products or services to prospective or existing Customers or
Distributors in conjunction with any non-Fuel Legacy International program,
opportunity, product or service. Distributors may not offer any
non-Fuel Legacy International opportunity, products or services at any Fuel
Legacy International-related meeting, seminar or convention, or immediately following such
event.
3.13.2 - Downline Activity (Genealogy) Reports
Downline Activity Reports are available for Distributor access and viewing at
Fuel Legacy International’s official web site. Distributor access to their
Downline Activity Reports is password protected. All Downline Activity
Reports and the information contained therein are confidential and constitute
proprietary information and business trade secrets belonging to Fuel Legacy
International. Downline Activity Reports are provided to Distributors in
strictest confidence and are made available to Distributors for the sole
purpose of assisting Distributors in working with their respective Downline
Organizations in the development of their Fuel Legacy International business.
Distributors should use their Downline Activity Reports to assist, motivate,
and train their downline Distributors. The Distributor and Fuel Legacy
International
agree that, but for this agreement of confidentiality and nondisclosure,
Fuel Legacy International would not provide Downline Activity Reports to the
Distributor. A Distributor shall not, on his or her own behalf, or on
behalf of any other person, partnership, association, corporation or other
entity:
i.
Directly or indirectly disclose any information contained in any
Downline Activity Report to any third party;
ii. Directly
or indirectly disclose the password or other access code to his or her Downline
Activity Report;
iii. Use
the information to compete with Fuel Legacy International or for any purpose other
than promoting his or her Fuel Legacy International business;
iv. Recruit
or solicit any Distributor or Customer of Fuel Legacy International listed on any
report, or in any manner attempt to influence or induce any Distributor or
Preferred Customer of Fuel Legacy International, to alter their business relationship
with Fuel Legacy International; or
v. Use
or disclose to any person, partnership, association, corporation, or other
entity any information contained in any Downline Activity Report.
Upon demand by the Company,
any current or former Distributor will return the original and all copies of
Downline Activity Reports to the Company.
3.14 - Cross-Sponsoring
Actual or attempted cross sponsoring is strictly
prohibited. “Cross sponsoring” is defined as the enrollment of an
individual who or entity that already has a current Customer or Distributor
Agreement on file with Fuel Legacy International, or who has had such an agreement
within the preceding six calendar months, within a different line of
sponsorship. The use of a spouse’s or relative’s name, trade names, DBAs,
assumed names, corporations, partnerships, trusts, federal ID numbers, or
fictitious ID numbers to circumvent this policy is prohibited.
Distributors shall not demean, discredit or defame other Fuel Legacy
International
Distributors in an attempt to entice another Distributor to become part of the
first Distributor’s marketing organization.
If Cross Sponsoring is discovered, it must be brought to the Company’s
attention immediately. Fuel Legacy International may take disciplinary action
against the Distributor that changed organizations and/or those Distributors
who encouraged or participated in the Cross Sponsoring. Fuel Legacy
International may also move all or part of the offending Distributor’s downline to his
or her original downline organization if the Company deems it equitable and
feasible to do so. However, Fuel Legacy International is under no obligation to
move the Cross Sponsored Distributor’s downline organization, and the ultimate
disposition of the organization remains within the sole discretion of Fuel
Legacy International. Distributors waive all claims and causes of action against
Fuel Legacy International arising from or relating to the disposition of the Cross
Sponsored Distributor’s downline organization.
3.15 - Errors or Questions
If a
Distributor has questions about or believes any errors have been made regarding
commissions, bonuses, Downline Activity Reports, or charges, the Distributor
must notify Fuel Legacy International in writing within 60 days of the date of the
purported error or incident in question. Fuel Legacy International will not be
responsible for any errors, omissions or problems not reported to the Company
within 60 days.
3.16 - Governmental Approval or Endorsement
Neither federal or state regulatory agencies nor officials approve or endorse
any direct selling or network marketing companies or programs. Therefore,
Distributors shall not represent or imply that Fuel Legacy International or its
Marketing and Compensation Plan have been "approved,"
"endorsed" or otherwise sanctioned by any government agency.
3.17 - Identification
All
Distributors are required to provide their Social Security Number, or a Federal
Employer Identification Number to Fuel Legacy International on the Distributor
Application and Agreement. Upon enrollment, the Company will provide a
unique Distributor Identification Number to the Distributor by which he or she
will be identified. This number will be used to place orders, and track
commissions and bonuses.
3.18 - Income Taxes
Each
Distributor is responsible for paying all taxes on any income generated as an
Independent Distributor. If a Fuel Legacy International business is tax exempt,
the Federal tax identification number must be provided to Fuel Legacy
International
Every year, Fuel Legacy International will provide an IRS Form 1099 MISC
(Non-employee Compensation) earnings statement to each U.S. resident who: 1)
Had earnings of over $600 in the previous calendar year; or 2) Made purchases
during the previous calendar year in excess of $5,000.
3.19 - Independent Contractor Status
Distributors
are independent contractors, and are not purchasers of a franchise or a
business opportunity. The agreement between Fuel Legacy International and its
Distributors does not create an employer/employee relationship, agency,
partnership, or joint venture between the Company and the Distributor.
Distributors shall not be treated as an employee for his or her services or for
Federal or State tax purposes. All Distributors are responsible for
paying local, state, and federal taxes due from all compensation earned as a
Distributor of the Company. The Distributor has no authority (expressed
or implied), to bind the Company to any obligation. Each Distributor
shall establish his or her own goals, hours, and methods of sale, so long as he
or she complies with the terms of the Distributor Agreement, these Policies and
Procedures, and applicable laws.
The name of
Fuel Legacy International and other names as may be adopted by Fuel Legacy
International
are proprietary trade names, trademarks and service marks of Fuel Legacy
International. As such, these marks are of great value to Fuel Legacy
International and
are supplied to Distributors for their use only in an expressly authorized
manner. Use of Fuel Legacy International name on any item not produced by the
Company is prohibited except as follows:
Distributor's Name
Independent Fuel Legacy International Distributor
All Distributors may list themselves as an “Independent Fuel Legacy
International
Distributor” in the white or yellow pages of the telephone directory under their
own name. No Distributor may place telephone directory display ads using
Fuel Legacy International's name or logo. Distributors may not answer the
telephone by saying “Fuel Legacy International”, “Fuel Legacy International Incorporated”,
or in any other manner that would lead the caller to believe that he or she has
reached corporate offices of Fuel Legacy International.
3.20 - Insurance
You may wish to arrange insurance coverage for your business. Your
homeowner’s insurance policy does not cover business-related injuries, or the
theft of or damage to inventory or business equipment. Contact your
insurance agent to make certain that your business property is protected.
This can often be accomplished with a simple “Business Pursuit” endorsement
attached to your present home owner’s policy.
3.21 - International Marketing
Because of critical legal and tax considerations, Fuel Legacy International must
limit the resale of Fuel Legacy International products and the presentation of the
Fuel Legacy International business to prospective customers and Distributors located
within the United States and U.S. Territories, and other markets that the
Company has officially announced are open for business. Moreover,
allowing a few Distributors to conduct business in markets not yet opened by
Fuel Legacy International would violate the concept of affording every Distributor
the equal opportunity to expand internationally.
Accordingly, Distributors are authorized to sell Fuel Legacy International products
and enroll Customers or Distributors only in the countries in which Fuel Legacy
International is authorized to conduct business, as announced in official Company
literature. Fuel Legacy International products or sales aids cannot be shipped
into or sold in any foreign country. Distributors may sell, give, transfer,
or distribute Fuel Legacy International products or sales aids only in their home
country. In addition, no Distributor may, in any unauthorized country:
(a) conduct sales, enrollment or training meetings; (b) enroll or attempt to
enroll potential customers or Distributors; or (c) conduct any other activity
for the purpose of selling Fuel Legacy International products, establishing a
marketing organization, or promoting the Fuel Legacy International opportunity.
3.22 - Inventory Loading
Distributors must never purchase more products than
they can reasonably use or sell to retail customers in a month, and must not
influence or attempt to influence any other Distributor to buy more products
than they can reasonably use or sell to retail customers in a month.
3.23 - Adherence to Laws and Ordinances
Distributors shall comply
with all federal, state, and local laws and regulations in the conduct of their
businesses. If a city or county official tells a Distributor that an ordinance
applies to him or her, the Distributor shall be polite and cooperative, and
immediately send a copy of the ordinance to the Compliance Department of
Fuel Legacy International.
3.24 - Minors
A
person who is recognized as a minor in his/her state of residence may not be a
Fuel Legacy International Distributor. Distributors shall not enroll or recruit
minors into the Fuel Legacy International program.
3.25 - RESERVED
3.26 - Actions of Household Members or
Affiliated Individuals
If
any member of a Distributor’s immediate household engages in any activity
which, if performed by the Distributor, would violate any provision of the
Agreement, such activity will be deemed a violation by the Distributor and
Fuel Legacy International may take disciplinary action pursuant to the Statement of Policies
against the Distributor. Similarly, if any individual associated in any
way with a corporation, partnership, trust or other entity (collectively
“affiliated individual”) violates the Agreement, such action(s) will be deemed a
violation by the entity, and Fuel Legacy International may take disciplinary
action against the entity.
3.27 - Requests for Records
Any request from a Distributor for copies of invoices, applications, downline
activity reports, or other records will require a fee of $1.00 per page per
copy. This fee covers the expense of mailing and time required to
research files and make copies of the records.
3.28 - Sale, Transfer or
Assignment of Fuel Legacy International Business
Although a Fuel Legacy International business is a privately owned, independently
operated business, the sale, transfer or assignment of a Fuel Legacy
International
business is subject to certain limitations. If a Distributor wishes to
sell his or her Fuel Legacy International business, the following criteria must be
met:
i.
Protection of the existing line of sponsorship must always be maintained
so that the Fuel Legacy International business continues to be operated in that line
of sponsorship.
ii.
The buyer or transferee must become a qualified Fuel Legacy International
Distributor. Existing Fuel Legacy International Distributors are not eligible
to purchase a Fuel Legacy International business. If the prospective buyer is
an active Fuel Legacy International Distributor, he or she must first terminate his
or her Fuel Legacy International business and remain inactive for six consecutive
calendar months before purchasing the Fuel Legacy International business.
iii.
Before the sale, transfer or assignment can be finalized and approved by
Fuel Legacy International, any debt obligations the selling Distributor has with
Fuel Legacy International must be satisfied.
iv.
The selling Distributor must be in good standing and not in violation of
any of the terms of the Agreement in order to be eligible to sell, transfer or
assign a Fuel Legacy International business.
v.
A $250.00 transfer fee must be paid to Fuel Legacy International before the
transfer will be processed.
Prior to
selling a Fuel Legacy International business, the selling Distributor must notify
Fuel Legacy International’s Compliance Department of his or her intent to sell the
Fuel Legacy International business. No changes in line of sponsorship can
result from the sale or transfer of a Fuel Legacy International business.
Fuel Legacy International reserves the right to approve or deny any
requested sale.
3.29 - Separation of a
Fuel Legacy International
Business
Fuel Legacy International Distributors sometimes operate their
Fuel Legacy International businesses as
husband-wife partnerships, regular partnerships, corporations, or trusts.
At such time as a marriage may end in divorce or a corporation, partnership or
trust (the latter three entities are collectively referred to herein as
“entities”) may dissolve, arrangements must be made to assure that any
separation or division of the business is accomplished so as not to adversely
affect the interests and income of other businesses up or down the line of
sponsorship. If the separating parties fail to provide for the best
interests of other Distributors and the Company, Fuel Legacy International will
involuntarily terminate the Distributor Agreement.
During the pendency of a divorce or entity dissolution, the parties must adopt
one of the following methods of operation:
i.
One of the parties may, with consent of the other(s), operate the
Fuel Legacy International business pursuant to an assignment in writing whereby the
relinquishing spouse, shareholders, partners or trustees authorize Fuel Legacy
International to deal directly and solely with the other spouse or
non-relinquishing shareholder, partner or trustee.
ii.
The parties may continue to operate the Fuel Legacy International business
jointly on a “business-as-usual” basis, whereupon all compensation paid by
Fuel Legacy International will be paid according to the status quo as it existed
prior to the divorce filing or dissolution proceedings. This is the
default procedure if the parties do not agree on the format set forth above.
Under no circumstances will the Downline Organization of divorcing spouses or
dissolving business entities be divided between the spouses. Fuel Legacy
International will recognize only one Downline Organization and will issue only
one commission check per Fuel Legacy International business per commission
cycle. Commissions shall always be issued to the same individual or
entity. In the event that parties to a divorce or dissolution proceeding
are unable to resolve a dispute over the disposition of commissions and
ownership of the business, the Distributor Agreement shall be involuntarily
canceled.
If
a former spouse has completely relinquished all rights in their original
Fuel Legacy International business, they are thereafter free to enroll under any
sponsor of their choosing. In divorce cases, the spouse who does not
receive the Fuel Legacy International business need not wait six calendar months
before re-enrolling as a Fuel Legacy International Distributor. However, the
former spouse shall have no rights to any Distributors in their former
organization. He or she must develop the new business in the same manner
as would any other new Distributor.
3.30 - Sponsoring
All active Distributors in good standing have the right to sponsor and enroll
others into Fuel Legacy International. Each prospective Customer or Distributor
has the ultimate right to choose his or her own Sponsor. If two
Distributors claim to be the Sponsor of the same new Distributor or Customer,
the Company shall regard the first application received by the Company as
controlling.
3.31 - Succession
Upon the death
or incapacitation of a Distributor, his or her business may be passed to his or
her heirs. Appropriate legal documentation must be submitted to the
Company to ensure the transfer is proper. Accordingly, a Distributor
should consult an attorney to assist him or her in the preparation of a will or
other testamentary instrument. Whenever a Fuel Legacy International business is
transferred by a will or other testamentary process, the beneficiary acquires
the right to collect all bonuses and commissions of the deceased Distributor’s
marketing organization provided the following qualifications are met. The successor(s) must:
- Execute a Distributor
Agreement;
- Comply with terms and
provisions of the Agreement;
- Meet all of the qualifications
for the deceased Distributor’s status;
- Bonus and commission checks of
a Fuel Legacy International business transferred pursuant to this section will
be paid in a single check jointly to the devisees. The devisees must
provide Fuel Legacy International with an “address of record” to which all bonus
and commission checks will be sent;
- If the business is bequeathed
to joint devisees, they must form a business entity and acquire a federal
taxpayer Identification number. Fuel Legacy International will issue all
bonus and commission checks and one 1099 to the business entity.
3.31.1 - Transfer Upon Death of a
Distributor
To effect a
testamentary transfer of a Fuel Legacy International business, the successor must
provide the following to Fuel Legacy International: (1) an original death
certificate; (2) a notarized copy of the will or other instrument establishing
the successor’s right to the Fuel Legacy International business; and (3) a completed
and executed Distributor Agreement.
3.31.2 - Transfer Upon Incapacitation of a
Distributor
To effectuate a
transfer of a Fuel Legacy International business because of incapacity, the successor
must provide the following to Fuel Legacy International: (1) a notarized copy of an
appointment as trustee; (2) a notarized copy of the trust document or other
documentation establishing the trustee’s right to administer the Fuel Legacy
International business; and (3) a completed Distributor Agreement executed by the
trustee.
3.32 - Telemarketing Techniques
The Federal
Trade Commission and the Federal Communications Commission each have laws that
restrict telemarketing practices. Both federal agencies (as well as a
number of states) have “do not call” regulations as part of their telemarketing
laws. Although Fuel Legacy International does not consider Distributors to be
“telemarketers” in the traditional sense of the word, these government regulations
broadly define the term “telemarketer” and “telemarketing” so that your
inadvertent action of calling someone whose telephone number is listed on the
federal “do not call” registry could cause you to violate the law.
Moreover, these regulations must not be taken lightly, as they carry
significant penalties (up to $11,000.00 per violation).
Therefore,
Distributors must not engage in telemarketing in the operation of their
Fuel Legacy International businesses. The term “telemarketing” means the placing
of one or more telephone calls to an individual or entity to induce the
purchase of a Fuel Legacy International product or service, or to recruit them for
the Fuel Legacy International opportunity. “Cold calls" made to
prospective customers or Distributors that promote either Fuel Legacy
International’s
products or services or the Fuel Legacy International opportunity constitute
telemarketing and are prohibited. However, a telephone call(s) placed to
a prospective customer or Distributor (a "prospect") is permissible
under the following
situations:
i.
If the Distributor has an established business relationship with
the prospect. An “established business relationship” is a relationship
between a Distributor and a prospect based on the prospect’s purchase,
rental, or lease of goods or services from the Distributor, or a financial
transaction between the prospect and the Distributor, within the eighteen (18)
months immediately preceding the date of a telephone call to induce the
prospect's purchase of a product or service.
ii.
The prospect’s personal inquiry or application regarding a product or
service offered by the Distributor, within the three (3) months immediately
preceding the date of such a call.
iii.
If the Distributor receives written and signed permission from the
prospect authorizing the Distributor to call. The authorization must
specify the telephone number(s) which the Distributor is authorized to
call.
iv.
You may call family members, personal friends, and acquaintances.
An “acquaintance” is someone with whom you have at least a recent first-hand
relationship within the preceding three months. Bear in mind, however,
that if you make a habit of “card collecting” with everyone you meet and
subsequently calling them, the FTC may consider this a form of telemarketing
that is not subject to this exemption. Thus, if you engage in
calling “acquaintances,” you must make such calls on an occasional basis only and
not make this a routine practice.
v.
Distributors shall not use automatic telephone dialing systems relative
to the operation of their Fuel Legacy International businesses. The term “automatic
telephone dialing system” means equipment which has the capacity to: (a) store
or produce telephone numbers to be called, using a random or sequential number
generator; and (b) to dial such numbers.
SECTION 4 - RESPONSIBILITIES OF DISTRIBUTORS
4.1 - Change of Address or Telephone
To ensure
timely delivery of products, support materials, and commission checks, it is
critically important that the Fuel Legacy International’s files are current.
Street addresses are required for shipping since UPS cannot deliver to a post
office box. Distributors planning to move should send their new address
and telephone numbers to Fuel Legacy International’s Corporate Offices to the
attention of the Distributor Services Department. To guarantee proper
delivery, two weeks advance notice must be provided to Fuel Legacy International on
all changes.
4.2 - Continuing Development Obligations
4.2.1 - Ongoing Training
Any Distributor who sponsors another Distributor into Fuel Legacy International must
perform a bona fide assistance and training function to ensure that his or her
downline is properly operating his or her Fuel Legacy International business.
Distributors must have ongoing contact and communication with the Distributors
in their Downline Organizations. Examples of such contact and
communication may include, but are not limited to: newsletters, written
correspondence, personal meetings, telephone contact, voice mail, electronic
mail, and the accompaniment of downline Distributors to Fuel Legacy
International
meetings, training sessions, and other functions. Upline Distributors are
also responsible to motivate and train new Distributors in Fuel Legacy
International
product knowledge, effective sales techniques, the Fuel Legacy International
Marketing and Compensation Plan, and compliance with Company Policies and
Procedures. Communication with and the training of downline distributors
must not, however, violate Section 3.2 (regarding the development of
distributor-produced sales aids and promotional materials).
Distributors must monitor the Distributors in their Downline organizations to
ensure that downline Distributors do not make improper product or business
claims, or engage in any illegal or inappropriate conduct. Upon request,
every Distributor should be able to provide documented evidence to Fuel Legacy
International of his or her ongoing fulfillment of the responsibilities of a
Sponsor.
4.2.2 - Increased Training Responsibilities
As Distributors
progress through the various levels of leadership, they will become more
experienced in sales techniques, product knowledge, and understanding of the
Fuel Legacy International program. They will be called upon to share this
knowledge with lesser experienced Distributors within their organization.
4.2.3 - Ongoing Sales Responsibilities
Regardless of
their level of achievement, Distributors have an ongoing obligation to continue
to personally promote sales through the generation of new customers and through
servicing their existing customers.
4.3 – Non-disparagement
Fuel Legacy International wants to provide its independent Distributors with the best products,
compensation plan, and service in the industry. Accordingly, we value
your constructive criticisms and comments. All such comments should be
submitted in writing to the Communications Department. Remember, to best
serve you, we must hear from you! While Fuel Legacy International welcomes
constructive input, negative comments and remarks made in the field by
Distributors about the Company, its products, or compensation plan serve no
purpose other than to sour the enthusiasm of other Fuel Legacy International Distributors.
For this reason, and to set the proper example for their downline, Distributors
must not disparage, demean, or make negative remarks about Fuel Legacy
International,
other Fuel Legacy International Distributors, Fuel Legacy International’s products, the Marketing
and Compensation plan, or Fuel Legacy International’s directors, officers, or
employees.
4.4 - Providing Documentation to Applicants
Distributors
must provide the most current version of the Policies and Procedures and the
Compensation Plan to individuals whom they are sponsoring to become
Distributors before the applicant signs a Distributor Agreement.
Additional copies of Policies and Procedures can be downloaded from Fuel Legacy
International’s website.
4.5 - Reporting Policy Violations
Distributors
observing a Policy violation by another Distributor should submit a written
report of the violation directly to the attention of the Fuel Legacy
International
Compliance Department. Details of the incidents such as dates, number of
occurrences, persons involved, and any supporting documentation should be
included in the report.
SECTION 5 - SALES REQUIREMENTS
5.1 - Product Sales
The Fuel Legacy International Marketing and Compensation Plan is based upon the sale of
Fuel Legacy International products and services to end consumers. Distributors must
fulfill personal and Downline Organization retail sales requirements (as well
as meet other responsibilities set forth in the Agreement) to be eligible for
bonuses, commissions and advancement to higher levels of achievement. The
following sales requirements must be satisfied for Distributors to be eligible
for commissions:
·
Distributors must satisfy the Personal Sales Volume requirements to
fulfill the requirements as specified in the Fuel Legacy International Marketing and
Compensation Plan. “Personal Sales Volume” includes purchases made by the
Distributor and purchases made by the Distributor’s personal customers who
place orders from the Distributor’s replicated website or who the Distributor
personally signs up as auto-ship customers. Personal Sales Volume does
not include volume of your personally sponsored downline Distributors.
·
At least 50% of a Distributor’s total monthly personal sales volume must
be sold to retail customers, or a Distributor must generate at least three
retail customer sales each month.
5.2 - No Territory Restrictions
There are no
exclusive territories granted to anyone. No franchise fees are required.
5.3 - Sales Receipts
All
Distributors must provide their retail customers with two copies of an official
Fuel Legacy International sales receipt at the time of the sale. These receipts
set forth the Customer Satisfaction Guarantee as well as any consumer
protection rights afforded by federal or state law. Distributors must
maintain all retail sales receipts for a period of two years and furnish them
to Fuel Legacy International at the Company’s request. Records documenting the
purchases of Distributors’ autoship customers and those customers who purchase
from a Distributor’s Fuel Legacy International replicated website will be maintained
by Fuel Legacy International.
Remember that customers must receive two copies of the sales receipt. In
addition, Distributors must orally inform the buyer of his or her cancellation
rights.
SECTION 6 -
BONUSES AND COMMISSIONS
6.1 - Bonus and Commission
Qualifications
A
Distributor must be active and in compliance with the Agreement to qualify for
bonuses and commissions. So long as a Distributor complies with the terms
of the Agreement, Fuel Legacy International shall pay commissions to such Distributor
in accordance with the Marketing and Compensation plan. The minimum
amount for which Fuel Legacy International will issue a check is $25.00. If a
Distributor’s bonuses and commissions do not equal or exceed $25.00 the Company
will accrue the commissions and bonuses until they total $25.00. A check
will be issued once $25.00 has been accrued. Notwithstanding the
foregoing, all accrued bonuses and commissions will be paid in December of each
year regardless of the amount accrued.
6.2 - Adjustments to Bonuses and
Commissions
6.2.1 - Returns and Refunds
Distributors
receive bonuses and commissions based on the actual sales of products to end
consumers. When a product is returned to Fuel Legacy International for a refund
or is repurchased by the Company, the bonuses and commissions attributable to
the returned or repurchased product(s) will be deducted, in the month in which
the refund is given, and continuing every pay period thereafter until the
commission is recovered, from the Distributors who received bonuses and
commissions on the sales of the refunded products.
6.2.2 - Commission Check Fee
A $3.00 processing fee will be
deducted from each commission check issued to Distributors.
6.3 - Reports
All information provided by Fuel Legacy International in online or telephonic
downline activity reports, including but not limited to personal and group
sales volume (or any part thereof), and downline sponsoring activity is
believed to be accurate and reliable. Nevertheless, due to various
factors including the inherent possibility of human and mechanical error, the
accuracy, completeness, and timeliness of orders; denial of credit card and
electronic check payments, returned products, credit card and electronic check
charge-backs, the information is not guaranteed by Fuel Legacy International or any
persons creating or transmitting the information.
ALL SALES VOLUME INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTIES,
EXPRESS OR IMPLIED, OR REPRESENTATIONS OF ANY KIND WHATSOEVER. IN
PARTICULAR BUT WITHOUT LIMITATION THERE SHALL BE NO WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR USE, OR NON‑INFRINGEMENT.
TO
THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, Fuel Legacy International AND/OR
OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION WILL IN NO EVENT BE
LIABLE TO ANY DISTRIBUTOR OR ANYONE ELSE FOR ANY DIRECT, INDIRECT,
CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES THAT ARISE OUT OF THE
USE OF OR ACCESS TO SALES VOLUME INFORMATION (INCLUDING BUT NOT LIMITED TO LOST
PROFITS, BONUSES, OR COMMISSIONS, LOSS OF OPPORTUNITY, AND DAMAGES THAT MAY
RESULT FROM INACCURACY, INCOMPLETENESS, INCONVENIENCE, DELAY, OR LOSS OF THE
USE OF THE INFORMATION), EVEN IF Fuel Legacy International OR OTHER PERSONS CREATING
OR TRANSMITTING THE INFORMATION SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, Fuel Legacy
International
OR OTHER PERSONS CREATING OR TRANSMITTING THE INFORMATION SHALL HAVE NO
RESPONSIBILITY OR LIABILITY TO YOU OR ANYONE ELSE UNDER ANY TORT, CONTRACT,
NEGLIGENCE, STRICT LIABILITY, PRODUCTS LIABILITY OR OTHER THEORY WITH RESPECT
TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS AND CONDITIONS RELATED
THERETO.
Access to and use of Fuel Legacy International’s
online and telephone reporting services and your reliance upon such information
is at your own risk. If you are dissatisfied with the accuracy or quality
of the information, your sole and exclusive remedy is to discontinue use of and
access to Fuel Legacy International’s online and telephone reporting services and
your reliance upon the information.
SECTION 7 - PRODUCT
GUARANTEES, RETURNS AND INVENTORY REPURCHASE
7.1 - Product Guarantee
Fuel Legacy International offers a 30 day money-back satisfaction guarantee on
unopened products that are returned to the company within 30 days from the date
of receipt. DO NOT RETURN OPENED BOTTLES AS THEY MAY LEAK
IN TRANSIT AND ARE NOT REFUNDABLE. Since Fuel Legacy
International products are sold in multi-packs, refunds are prorated based on unopened
returned bottles. If a Distributor returns more than $400.00 in
merchandise to Fuel Legacy International for a refund in any 12 month period pursuant
to this product guarantee, it shall constitute the Distributor’s request to
voluntarily cancel his or her business and the return shall be treated as an
inventory return subject to Section 7.3. Shipping and handling and return
shipping and handling charges are not subject to this refund policy.
7.2 - Three Day Right to Cancel
A retail customer who
makes a purchase of $25.00 or more has three business days (Saturday is
included as a business day) after the sale or execution of a contract to cancel
the order and receive a full refund consistent with the cancellation notice on
the order form (Alaska residents have five business days). When a
Distributor makes a sale or takes an order from a retail customer who cancels
or requests a refund within the three business day period, the Distributor must
promptly refund the customer's money as long as the products are returned to
the distributor in substantially as good condition as when received. Additionally,
Distributors must verbally inform customers of their right to rescind a
purchase or an order within three business days, and ensure that the date of
the order or purchase is entered on the order form. All retail customers
must be provided with two copies of an official Fuel Legacy International sales
receipt at the time of the sale. The back of the receipt provides the
customer with written notice of his or her rights to cancel the sales
agreement.
7.3
- Return of Product Inventory and Sales Aids by Distributors
Within 30 days of placing an initial order to become a Fuel
Legacy International Distributor and upon cancellation of a Distributor’s Agreement, the
Distributor may return products and sales aids held in his or her inventory for
a refund. A Distributor may only return products and sales aids that he
or she personally purchased and which are in resalable condition. Upon
receipt of the products and sales aids, the Distributor will be reimbursed 80%
of the net cost of the original purchase price(s), less shipping charges.
Since Fuel Legacy International products are sold in multi-packs, refunds are
prorated based on unopened returned bottles. All refunds will be paid via
company check and processed within 14 days of receipt of product delivery to
Fuel Legacy International. If a Distributor was paid a commission based on a product(s) purchase, and such product(s) is subsequently returned for a refund,
the commission that was paid to the Distributor will be deducted from the
amount of the refund. Distributors are responsible for return shipping
charges.
7.3.1 - Montana Residents
A Montana resident
may cancel his or her Distributor Agreement within 15 days from the date of
enrollment, and may return his or her starter kit for a full refund within such
time period.
7.4 - Procedures for All Returns
The following procedures apply to all returns for refund, repurchase, or
exchange:
i. All
merchandise must be returned by the Distributor or customer who purchased it
directly from Fuel Legacy International.
ii. All
products to be returned must have the Order Number appearing on the packing
slip written on each carton returned.
iii. The return is
accompanied by:
o
the Fuel Legacy International Return Form that is located on Fuel Legacy
International’s corporate website:
Download Product
Return Form
o
the unopened portion of the product in its original container.
iv. Proper shipping
carton(s) and packing materials are to be used in packaging the product(s)
being returned for replacement, and the best and most economical means of
shipping is suggested. All returns must be shipped to Fuel Legacy
International
shipping pre-paid. Fuel Legacy International does not accept shipping-collect
packages. The risk of loss in shipping for returned product shall be on
the Distributor. If returned product is not received by the Company’s Distribution
Center, it is the responsibility of the Distributor to trace the shipment.
v. If a
Distributor is returning merchandise to Fuel Legacy International that was returned
to him or her by a personal retail customer, the product must be received by
Fuel Legacy International within ten (10) days from the date on which the retail
customer returned the merchandise to the Distributor, and must be accompanied
by the sales receipt the Distributor gave to the customer at the time of the
sale.
No refund or replacement of product will be made if
the conditions of these rules are not met.
SECTION 8 - DISPUTE
RESOLUTION AND DISCIPLINARY PROCEEDINGS
8.1 - Disciplinary Sanctions
A Distributor’s violation of the Agreement, these Policies and Procedures,
violation of any common law duty, including but not limited to any applicable
duty of loyalty, any illegal, fraudulent, deceptive or unethical business
conduct, or any act or omission by a Distributor that, in the sole discretion
of the Company may damage it’s reputation or goodwill, may result, at Fuel
Legacy International's discretion, in one or more of the following measures being imposed
on the Distributor:
i.
Issuance of a written warning or admonition;
ii.
Requiring the Distributor to take immediate corrective measures;
iii.
Imposition of a fine, which may be withheld from bonus and commission
checks;
iv.
Loss of rights to one or more bonus and commission checks;
v. Fuel
Legacy International may withhold from a Distributor all or part of the Distributor’s
bonuses and commissions during the period that Fuel Legacy International is investigating
any conduct allegedly violative of the Agreement. If a Distributor’s
business is canceled for disciplinary reasons, the Distributor will not be
entitled to recover any commissions withheld during the investigation period;
vi.
Suspension of the individual’s Distributor Agreement for one or more pay
periods;
vii.
Involuntary termination of the offender’s Distributor Agreement;
viii.
Any other measure expressly allowed within any provision of the
Agreement or which Fuel Legacy International deems practicable to implement and
appropriate to equitably resolve injuries caused partially or exclusively by
the Distributor’s policy violation or contractual breach;
ix.
In situations deemed appropriate by Fuel Legacy International, the Company may
institute legal proceedings for monetary and/or equitable relief.
8.2 - Grievances and Complaints<